Privacy Policy

Data protection declaration

§ 1 Information about the collection of personal data

(1) In the following, we provide you with information about the collection of personal data through the use of our website. Personal data is any data about your identity, including your name, address, e-mail address(es) and user behaviour.

(2) Responsible pursuant to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is TMD Friction Services GmbH, Schlebuscher Str. 99, 51381 Leverkusen, Germany, info@tmdfriction.com (see our company information). You can contact our data protection officer by e-mail at Datenschutz@tmdfriction.com or by writing to our postal address, addressing your correspondence to “The Data Protection Officer”.

(3) When you contact us by e-mail or using a contact form, the data you provide (your e-mail address and, where applicable, your name) will be stored by us, to enable us to respond to your queries. We will delete any data provided to us in this way as soon as it is no longer necessary for us to store it, or will restrict its processing in cases where we are legally obliged to store it.

(4) Please see below for detailed information about the relevant procedures we follow in cases where we use commissioned service providers for individual services available on our website or wish to use your data for advertising purposes. This information also includes the relevant criteria for storage periods.

§ 2 Your rights

(1) You have the following rights with regard to the personal data we store on you:

Right to access
Right to rectify and delete
Right to restrict processing
Right to object to processing
Right to data portability

(2) You also have the right to lodge a complaint with a data protection supervisory authority about the way in which we process your personal data.

§ 3 Collection of personal data through visiting our website

(1) If you use our website purely for information purposes, i.e. if you do not register with us or share data with us in any other way, we will collect only the personal data transferred to our server by your browser. If you wish to view our website, we will collect the following data that we require for technical purposes to display our website to you and guarantee its stability and security (legal basis is Art. 6 Para. 1 Sentence 1(f) of the GDPR):

IP address
Date and time of the request
Time zone difference between local time and Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Respective volume of data transmitted
Website the request has come from
Browser
Operating system and its interface
Language and browser software version

(2) In addition to the collection of the data specified above, cookies will also be stored on your computer when you use our website. Cookies are small text files that are sent to your browser when you visit a website and are stored on your hard drive. They provide the owner of the website (in this case, us) with specific information. Cookies cannot execute programs or place viruses on your computer. They serve to make the website more user-friendly and effective.

(3) Use of cookies:

a) This website uses the following types of cookie, the scope and functionality of which are outlined below:

Transient cookies (see b)
Persistent cookies (see c)

b) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies, which store a “session ID” that can be used to assign different browser requests to the entire session, thereby enabling us to recognise your computer if you visit our website again. Session cookies are deleted when you log off or close your browser.

c) Persistent cookies are automatically deleted after a specific period, which can differ from cookie to cookie. You can delete the cookies in your security settings at any time.